Tour Details


 
PHNOM PENH - SIEM REAP - HO CHI MINH CITY - HANOI - ANGKOR WAT-TONLE SAP-ANGKOR THOM-CU CHI TUNNEL-MEKONG DELTA

Day
1

PHNOM PENH

Thai Airways Flight, scheduled to leave Kolkata at 02.00 am [late night] for Phnom Penh – the capital of Cambodia.
Thai Airways will arrive at Phnom Penh en route Bangkok at around 08.50 am in the morning. Welcome to Cambodia – the Land of Heritage. Upon arrival meet Local Guide and Coach Driver who will welcome you and take you for scheduled sight-seeing.
We start with a visit to the Genocide field - Choeung Ek Memorial.
Choeung Ek memorial (The killing fields): During the Khmer Rouge regime the area became one of the infamous killing fields. This particular killing field is the site of the brutal executions of more than 17,000 men, women and children, most of whom had first suffered through interrogation, torture and deprivation in the S-21 Prison (now the Toul Sleng Genocide Museum) in Phnom Penh. The Choeung Ek Memorial is now a group of mass graves,killing areas and a memorial stupa containing thousands of human skulls and long bones.
After this we proceed to the Independence Monument which was built in 1958 after independence from France in 1953. This lotus shaped Stupa resembles Angkor Wat. This is followed by the splendid Royal Palace and Silver Pagoda as well as the National Museum.
Royal Palace: Gleaming in gold, the Royal Palace is one of Phnom Penh’s most splendid architectural achievements. The establishment of the Royal Palace at Phnom Penh 1866 is a comparatively recent event in the history of the Khmer and Cambodia.
The National Museum of Cambodia (Sala Rachana) in Phnom Penh is Cambodia's largest museum of cultural history and is the country's leading historical and archaeological museum. The museum houses one of the world's largest collections of Khmer art, including sculptural, ceramics, bronzes, and ethnographic objects. The Museum’s collection includes over 14,000 items, from prehistoric times to periods before, during, and after the Khmer Empire, which at its height stretched from Thailand, across present - day Cambodia, to southern Vietnam. The museum was officially inaugurated in 1920.
Have your lunch at Local Restaurant and proceed to Wat Phnom, to enjoy the Sunset at the tallest religious structure and symbol of the city. Dinner at Local Restaurant followed by check in and overnight at Hotel

Breakfast on board, Lunch and Dinner
Day
2

PHNOM PENH TO SIEM REAP VIA TONLE SAP

After breakfast at the Hotel, you will be picked up around 8 am and transferred directly to Siem Reap [5-6 hours drive] and check-in to Hotel. After Lunch at Local Restaurant we travel to Phnom Krom for about 1 hour cruise on ‘Great Lake’ Tonle Sap with area of 2700 sq km in dry time. It is a combined Lake and River system in Cambodia and largest water body in South East Asia. We also get a glimpse of the lifestyle of local people living in the floating villages. After Dinner return to Hotel for overnight stay.
Breakfast, Lunch and Dinner
Day
3

SIEM REAP

After Breakfast, we visit today the sites of Angkor Thom including Victory Gate the Bayon, the Baphuo which is a 3 layered Temple Mountain dedicated to Shiva. The Archaeologists finished the restoration of the temple in April 2011. Angkor Thom, located in present day Cambodia, was the last and most enduring capital city of the Khmer empire. It was established in the late twelfth century by king Jayavarman VII.
Then we proceed to the Terrace of Elephant and Terrace of Leper King. The Terrace of the Elephants is part of the walled city of Angkor Thom, a ruined temple complex in Cambodia. The terrace was used by Angkor's king Jayavarman VII as a platform from which to view his victorious returning army.
After Lunch, the highlights of grand circuit include Neak Poan a sacred island and Eastern Mebon built in 953 A.D. dedicated to Shiva.
Enjoy a beautiful sunset over Angkor Wat from Bakheng Hill before you finish dinner and return to Hotel.

Breakfast, Lunch and Dinner
Day
4

SIEM REAP WITH Angkor Wat

Enjoy beautiful sunrise at vast Angkor Wat and explore this World Heritage Site which was first dedicated to Vishnu and then to Buddha in early 12th Century by Suryavarman II. Angkor Wat is the largest Hindu temple complex and the largest religious monument in the world. The temple was built by King Suryavarman II in the early 12th century in Yasodharapura, the capital of the Khmer Empire, as his state temple and eventual mausoleum. Breaking from the Shaivism tradition of previous kings, Angkor Wat was instead dedicated to Vishnu. As the best-preserved temple at the site, it is the only one to have remained a significant religious centre since its foundation – first Hindu, dedicated to the god Vishnu, then Buddhist. The temple is at the top of the high classical style of Khmer architecture. It has become a symbol of Cambodia appearing on its national flag, and it is the country's prime attraction for visitors.
Then visit the elegant temple of Banteay Srei or Banteay Srey, a 10th-century Cambodian temple dedicated to the Hindu god Shiva. Considered by many to be the jewel in the crown of Angkorian art, Banteay Srei is cut from stone of a pinkish hue [red sandstone]and includes some of the finest stone carving anywhere on earth. Begun in AD 967, it is one of the smallest sites at Angkor, but what it lacks in size it makes up for in stature. The art gallery of Angkor, Banteay Srei, is wonderfully well preserved and many of its carvings are three-dimensional.
Have Lunch followed by visit to jungle - clad Ta Prohm and magnificent Angkor to explore its splendid architecture. Ta Prohm is the modern name of the temple at Angkor, Siem Reap Province, built in the Bayon style largely in the late 12th and early 13th centuries and originally called Rajavihara. Located approximately one km east of Angkor Thom and on the southern edge of the East Baray, it was founded by the Khmer King Jayavarman VII as a Mahayana Buddhist monastery and university. Unlike most Angkorian temples, Ta Prohm is in much the same condition in which it was found: the photogenic and atmospheric combination of trees growing out of the ruins and the jungle surroundings have made it one of Angkor's most popular temples with visitors. UNESCO inscribed Ta Prohm on the World Heritage List in 1992. Today, it is one of the most visited complexes in Cambodia’s Angkor region.
Enjoy Buffet Dinner with a colorful Apsara Show at Restaurant. Return to Hotel for overnight.

Breakfast, Lunch and Dinner
Day
5

SIEM REAP TO SAIGON BY FLIGHT

This morning, we check out from the hotel and transfer to Siem Reap International Airport for departure flight to Saigon. Local Tour guide will meet and greet and take you for a City tour to visit the War Museum, the Notre Dame Cathedral, Old Saigon post Office, Peoples Committee Opera House and City Hall. Then return to Ho Chi Minh City for dinner at local restaurant and transfer to Hotel for overnight.
Breakfast, Lunch and Dinner
Day
6

SAIGON TO MEKONG DELTA

After Breakfast, we drive to Cu Chi Village & Underground tunnels to experience the famous Vietnam war (1965-1975) The system that lies 75 km north-west of Ho Chi Minh is where Vietcongs have lived and fought against the enemies. We will also get to see part of the intricate network of underground tunnels, kitchens, food storage bunkers, medical centers, barracks and other military post built by Vietcongs.
Proceed to My Tho, 80 km southwest of Ho Chi Minh City which offers you riverside views, rice paddies, fruit orchards. Visit ancient Vinh Trang Pagoda built in 17th century; then enjoy boat trip along Mekong River and visit farmer houses. A special dish named ‘elephant-ear-fish’ will be served during Lunch. Transfer to Can Tho for dinner and overnight at Hotel.

Breakfast, Lunch and Dinner
Day
7

CAN THO TO HANOI – BY FLIGHT

After Breakfast, enjoy Cruise for 1 hour by motorboat, along the small picturesque tributaries to visit the Cai Rang Floating market. Also stop at a village to visit a rice husking mill and watch the daily activities of the locals. Disembark at Ninh Kieu quay.
After Breakfast, enjoy Cruise for 1 hour by motorboat, along the small picturesque tributaries to visit the Cai Rang Floating market.
Also stop at a village to visit a rice husking mill and watch the daily activities of the locals. Disembark at Ninh Kieu quay.

Breakfast, Lunch and Dinner
Day
8

HANOI – HALONG BAY – HANOI

After having your breakfast we need to leave early for Halong Bay. Enjoy the journey through rich farmlands of Red River Delta, water buffalo and daily life of Vietnamese village. Arrive at Halong and board a 4 hrs cruise on emerald green water of the Bay which has 3000 spectacular Limestone Islands called Rock Wonder in the Sky spread along 74 miles coastline of Baichang Beach, declared World Heritage Site in 1994. A fresh seafood lunch will be awaiting you on board. In the late afternoon, head back to Halong and then to Hanoi. Enjoy your dinner at a local restaurant and the stay the night in Hanoi.
Breakfast, Lunch and Dinner
Day
9 & 10

HANOI – DEPARTURE

After breakfast, begin the city tour of Vietnam’s capital, including French colonial areas, Oriental Temples, Ho Chi Minh’s Mausoleum and his house of stilts, one Pillar Pagoda, Temple of Literature, Old quarter and more. Stop for lunch during the tour and transfer to Airport for flight to Kolkata via Bangkok, around 2045 hrs. Arrive at Bangkok at 2235 pm. Your flight to Kolkata departs at 2345 hrs. Arrive in Kolkata at 0045 hrs [late night]. Bid goodbye to your fellow group members and tour manager who have shared this memorable trip with you.
Breakfast, Lunch and Dinner on Board

PACKAGE PRICE INCLUDES :

  • AMAZING 3 NIGHTS IN SINGAPORE
  • AMAZING “UNIVERSAL STUDIO” – THE ONE & ONLY BRAND WITH CHOICE OF THRILLING RIDES
  • EXPLORE THE FABULOUS SENTOSA ISLAND AT THE MOST PRECIOUS SUN SET TIME
  • A PATCH OF PARADISE – KOH LARN OR CORAL ISLAND WITH A THRILL OF BOAT RIDE ON SEA
  • VISIT “KL TOWER” – THE 360 DIGREE VIEW OF THE SPARKLING KUALA LUMPUR
  • ENJOY THE COLOURFUL “ALCAZAR SHOW” IN PATTAYA WITH SOFT DRINK
  • EXPLORE THE FABULOUS “SAFARI WORLD & MARINE PARK” IN BANGKOK
  • A NEW CHARMING CITY TOUR OF “PUTRA JAYA” IN MALAYSIA
  • DAILY BREAKFAST & DINNER
  • ON ARRIVAL LUNCH – A VALUE ADDITION OF OUR SERVICE QUALITY
  • ALL PRIVATE TRANSFERS BY AIR CONDITIONED LUXURY COACH
  • GOOD & COMFORTABLE STAR CATEGORY HOTEL IN ALL THE PLACES
  • AMAZING NONG NOOCH VILLAGE – IT’S A BEAUTIFUL GARDEN AND MUST SEE THE ELEPHANT SHOW
  • ENJOY CITY TOUR IN KUALA LUMPUR AND BANGKOK
  • 5LUNCHES ARE INCLUDES
  • INSURANCE UPTO 60YEARS. DIFFRENCE AMOUNT TO BE PAID BY THOSE ABOVE 60YEARS OF AGE
  • COMPULSORY TIPS TO LOCAL GUIDE AND DRIVER
  • THREE COUNTRIES VISA CHARGES MALAYSIA SINGAPORE AND THAILAND
  • ON ARRIVAL AT KUALA LUMPUR PROVIDE THREE ROOMS FOR FRESHEN UP
  • ECONOMY CLASS NON-REFUNDABLE RETURN AIR FARE FROM KOLKATA BY AIR ASIA
  • ECONOMY CLASS NON-REFUNDABLE AIR FARE FROM SINGAPORE TO BANGKOK BY AIR ASIA

PACKAGE PRICE DOES NOT INCLUDE :

  • EXPENCES AND SERVICES OF PERSONAL NATURE – TELEPHONE CALLS, MINERAL WATER, ANY MEAL NOT FORMING A PART OF THE GROUP ITINERARY MENU, ROOM SERVICE ORDER, MINI BAR & BEVERAGE (ALCOHOLIC OR NON ALCOHOLIC), SNACKS OR REFRESHMENT OR ANY OTHER USAGE, PERSONAL ENTERTAINMENT EXPENSES, IF ANY, LAUNDRY, ENTRANCE CHARGES EXCEPT FOR THE MENTIONED ITINERARY, EXTRA CONVENYANCE EXPENSES.
  • OPTIONAL EXCURSIONS ANY PORTERAGE CHARGES AT AIRPORTS, PORTS, WATERWAYS, ANY HOTELS ETC.
  • ANY SERVICES NOT MENTIONED IN THE TOUR INCLUSIONS.

APPROXIMATE TEMPERATURE CHART [In Celsius]

PLACESMAXMIN
PHNOM PENH31C20C
SIEM REAP31C19C
SAIGON30C19C
CAN THO28C19C
HANOI26C18C
HALONG BAY24C15C

HOTELS


CityProposed Hotel
PHNOM PENH(CAMBODIA)ROSE EMERALD HOTEL / CARDAMOM HOTEL OR SIMILAR
SIEM REAP(CAMBODIA)APSARA DREAM HOTEL / NEW RIVERSIDE OR SIMILAR
HO CHI MIN / SAIGON (VIETNAM) LA FELIX HOTEL / LE DUY HOTEL OR SIMILAR
CAN THO (VIETNAM)HAU GIANG HOTEL / NINH KIEU RIVERSIDE OR SIMILAR
HANOI (VIETNAM)TU LINH LEGEND / OR SIMILAR

Frequent Asked Questions


Q 1: Do I need a passport to travel ?
Ans : Generally the number of guest traveling varies depending on the destination. The average group size for World tour is between 40 to 47 and Indian tour is between 28 to 56. However, if a particular tour gets an overwhelming response or if it is a special tour like My Fair Lady or Second Innings tour then the group size may go beyond the aforesaid group size.
Q 2: Who would be my co-travelers ?
Ans : Your co-travelers can be any individual, right from a professional C.A or Doctor to a teacher, a teenager, an artist, a politician, businessman, people of any religion, from any region, any language etc. When you return from your dream holiday, we assure you that there will be additions to your friends list.
Q 3: Will it be possible to extend my stay at a destination ?
Ans : You can extend your stay provided you intimate us of such extension at the time of your booking. Additional charges will be applicable. No extensions/alterations can be done when the tour is in progress.
Q 4: Can I avail just a part of the tour?
Ans : It is not advisable to do tours partly as you wont be able to experience your dream destinations completely. Kesari offers you a wide range of products that suit your requirements. Our travel consultants will guide you on the same.
Q 5: Is the tour itinerary susceptible to last minute changes, as we need to plan our leaves & make necessary arrangements accordingly?
Ans : We do not change the itinerary nor date of the tour, however in case of force majeure events, circumstances force us to change the routing or date of the tour, as the case may be, just for your safety.
Q 6: Can I incorporate any changes in my travel plan once the booking is done?
Ans : Yes, you can modify your booking or travel plan. There may be certain charges for modifications or for canceling the old booking and making new arrangements. The travel consultants at our offices will assist you for the same.
Q 7: Is there any refund against cancellation?
Ans : Cancellation of tour will attract certain cancellation charges. The travel consultant will give you the details about such cancellation at the time of booking or for more information on cancellation charges.
Q 8: What are my options in the event that a tour receives less response ?
Ans : Generally, we operate all the tours that we launch, however in some cases the total number of bookings fall below our prescribed minimum operating capacity, in such cases we give you options and then accommodate or merge your tour with other available tours. You may also opt for our customized packages in such cases, but the services like group games, group activities, meals, tour leader etc may or may not be provided.
Q 9: Do you provide Leave Travel Certificate?
Ans : We do provide the leave travel certificate, subject to your intimation to us about your requirement at the time of booking the tour itself.
Q 10: If I misplace my passport, what assistance will I be provided ?
Ans : Ideally only 1 Tour Leader is assigned to manage the group & since he has to follow the itinerary, the group may have to move ahead to the next destination while you may have to stay back at your current location - additional services will be on chargeable basis! Either we may be able to provide you with assistance - subject to availability & on chargeable basis only - who'll assist you with all the required & necessary formalities like lodging a complaint / FIR at the nearest police station & securing a Landing Certificate from the Indian Embassy of the respective international destination.
Q 11: What is an e-ticket?
Ans : An e-ticket is a paperless electronic document with a unique confirmation number that neatly replaces the hassles of a paper ticket. You may request for a copy to be sent to your e-mail id, in-case of International tours - if & when you require e-tickets for buying Forex, for VISA formalities. For outstation guests who have booked Domestic tours & may arrive at the airport before the scheduled time, we may issue an e-ticket copy if requested for - on a case to case basis, under such circumstances, you are requested to not make any changes in it at the airport as it is a group PNR & any changes may create problem(s) for the entire group!
Q 1: What does the World tour price include ?
Ans : The World tour price generally is inclusive of your travel arrangements, accommodation, all meals, sightseeing, entrance charges, visas, airport taxes, Tour Leader services, etc. For more information on inclusion of tour price kindly refer tour inclusion section on the respective tour itinerary page on our website
Q 2: What does the Indian tour price include ?
Ans : The Indian tour price generally is inclusive of your accommodation, all meals, sightseeing, entrance charges, Tour Leader services,etc but does not include your to and fro journey tickets. However we do have Airport to Airport tours which is all inclusive tours by Air. For more information on inclusion of tour price kindly refer tour inclusion section on the respective tour itinerary page on our website.
Q 3: Can I avail any early booking benefit ?
Ans : Yes, you get an advance booking discount for all tours on paying full registration amount at the time of booking. Discounts are slab wise and are given on first come first serve basis. They are valid for limited seats, limited period, limited tours and vary depending on the tour and region, so book early and save thousands. Kesari also offers full payment discount if you pay the entire tour price 60 - 300 days prior to the tour departure.
Q 4: What benefits can Repeat Travelers and Senior Citizens expect ?
Ans : Kesari does have repeat guest and senior citizen discounts and it varies as per the tour. The travel consultant will provide the details when you book the tour.
Q 5: What are the benefits of group bookings?
Ans : Yes, you are eligible for group discount if you book for a group of more than 8 guests on the same day.
Q 6: Is there any age criteria for discounts? Do children also get discount?
Ans : Discounts are applicable for all guests who are or above 2 years of age for both World tours & Indian tours.
Q 7: What is the difference between Child and Infant?
Ans : Infant is any guest who is below 2 years of age whereas child is guest who is or above 2 years of age and below 12 years of age.
Q 8: Is there any specific reason, why there is a remarkable difference in the price for an Infant & a Child for the World tours?
Ans : Airlines have different airfares for both infant and child as per their defined age category. For infant, airfare is 10% of the adult airfare whereas for child, it is 75% of adult fare or at times child fare may be the same as adult fare. For child above 2 years we also provide separate coach seats for the entire tour.
Q 9: Why is the World tour price quoted in Indian Rupees as well as in Foreign currency?
Ans : This is because we incur expenses of the tour in two currencies. Your air tickets, visas, documentation, some part of land arrangements and miscellaneous expenses are done in Indian currency whereas your land arrangements like hotel booking, meals, coach, sightseeing, entrance tickets etc. are done in foreign currency.
Q 1: What are the modes of travel on tour?
Ans : The modes of travel depend upon the tour which you book. Generally, we travel by Flight, Coach, Train, Cruise, Speed boat, Jet Foil, Cable Car, etc as mentioned in the itinerary. For more information refer respective tour itinerary page on.
Q 2: Are there any night journeys on tour?
Ans : For flights we may have night journeys, but we normally avoid night journeys on tour as far as possible.
Q 3: How hectic is the pace of the tours ?
Ans : We have a wide range of products which are designed as leisurely paced to medium paced to fast. Most of the tours are medium to fast pace as we cover maximum must see sight-seeings, we do not have optional sight-seeings.
Q 4: Do we have to walk a lot on tours ?
Ans : Generally, we have to walk at sightseeing places, amusement parks and at the airports sometimes for a long distance, however the same will be timely instructed by the Tour Leader.
Q 5: Do we have to wake up early on tours ?
Ans : Unless otherwise specified by the Tour Leader for world tour, we normally follow 6-7-8 schedule i.e wake up at 6 am, breakfast at 7 am and departure at 8 am and for Indian tour its 7-8-9 schedule i.e. wake up at 7 am, breakfast at 8 am and departure at 9 am. However, the schedule may change as per the situation.
Q 6: Do we get wake-up calls on tours ?
Ans : Yes, you do get telephonic wake up call through the hotel automated system, however it is advisable to have your mobile alarms set to be on the safer side.
Q 7: What if I reach late and miss a part of the tour ?
Ans : Punctuality is of utmost importance when traveling in group. We do not want you to miss any part of the tour so please be on time and always follow the Tour Leader's instructions. In case, you miss any part of the tour, we are not responsible/liable and no refund shall be given to you in this regard.
Q 8: What assistance is provided to a disabled person or a senior citizen, who needs special assistance on tour?
Ans : A qualified companion must accompany the guest who needs such special assistance as individual assistance cannot be given to such guest by the Tour Leader considering he has to manage the entire group.
Q 9: Can I take a wheelchair on tour? Will it be difficult while visiting places?
Ans : Yes, you can bring your own wheel chair and move at most of the sightseeing places but a qualified companion must accompany guest who are traveling on wheelchair.
Q 10: Will I get drinking water during sight-seeing?
Ans : In most of the countries tap water is considered very safe and widely available. In-case, it is not so and wherever Kesari provides the same is mentioned in the respective tour itinerary page on the website.
Q 11: Will I get some time for my-self on the tour?
Ans : Group Tour Itineraries are designed and planned in such a way that you should get to see maximum places, so you will get time only when you are back at the hotel. However, if you wish to skip any sightseeing, then you have to inform the Tour Leader accordingly, but you shall not get any refund for such services which you have not availed at your own discretion.
Q 12: At a particular destination, can my relative join me on the tour?
Ans : Yes, your relative is always welcome. S/he can join us on tour subject to your intimation to us at the time of your booking and payment of prescribed charges to make she/he eligible to join our tour and avail our services on tour.
Q 13: Will Kesari recommend me where to shop on a tour ?
Ans : Our Tour Leader will provide information about the shopping areas on tour, however s/he will not suggest/recommend / promote any particular shop, area etc. to you.
Q 14: Can I use my credit card for shopping / personal expense while on an International tour ?
Ans : Yes, you can use Internationally accepted Credit cards for shopping and personal expenses but kindly cross check with your Bank before effecting any transaction. We are not responsible/liable for any loss, fraud, damage, cheating etc., if any, occurs in such cases.
Q 15: How can I stay in touch with my family and friends on a World tour ?
Ans : While on tour, you can be in touch with your family and friends through a local calling card or local sim card as you may deem fit and desirable. You have to carry your mobile handset. We are not responsible for any charges levied by the international local authorities neither shall be responsible for loss of your mobile handset.
Q 16: What assistance is provided, if I dis-continue the scheduled tour, on account of illness?
Ans : If you fall sick on tour, kindly inform the Tour Leader immediately. The Tour Leader will assist you in making all arrangements for the medical aid, doctor on call etc. However, the expenses will have to be borne by you. Here, Insurance plays a major role hence we highly recommend that you should get yourself and your family insured adequately before travel.
Q 17: Can I get medicine on a World tour?
Ans : We highly recommend you to carry sufficient medicines along with you on tour. While packing, distribute them evenly in different bags to ensure that you have some medicine with you incase there is any delay in getting baggage or loss. However you do get medicines on tour but your doctors prescription for the same is a must.
Q 1: Can I upgrade my class of travel or airline?
Ans : Yes, you can upgrade your class of travel or airline as per the availability and on an additional cost. Please inform the same at the time of booking.
Q 2: Can I request for a window seat or seat with more leg space?
Ans : Yes, you can request for a window seat or seat with more leg space or an aisle seat at the airport check in counter. It will be provided by airline as per the availability.
Q 3: Would the airline have provision for a wheelchair?
Ans : Yes, airlines have provision but it is limited hence you need to inform us at the time of booking. Few airlines also have certain charges for wheel chair. Wheelchair is subject to availability and at the discretion of the airline.
Q 4: Can I book my own air tickets and join your tour?
Ans : Yes, for all tours of Kesari you have a facility of joining the tour at the first destination and leaving the tour at the last destination. For such tours, you get a special joining and leaving price. Joining and leaving guest (J/L) is the one who books the escorted group tour of Kesari without taking the services of visa, insurance and main air travel ticket to reach the first destination of the tour and leaves the tour from the last place of Sightseeing / Restaurant / Hotel / Airport to reach his/ her hometown.
Q 5: How much baggage is allowed per ticket?
Ans : At present for most of the destinations, it is 20 to 25 kg for cargo and 6 to 7 kg for handbag per ticket but it does vary with the airline. For guest traveling to US at present baggage is controlled by Piece Concept. Under the Piece Concept, passengers are permitted per ticket to check two bags with a per-bag weight of up to 23 kg for Economy Class. However for internal flights there is no free baggage allowed, your 1 check in baggage cost is paid by Kesari but the second check-in baggage if any has to be paid by guest. Also due to security reasons during internal flight the bags cannot be locked, same will be timely instructed by the Tour Leader on tour. Hand baggage of 7 kg is allowed for both international and internal flights.
Q 6: Can I do a telephonic or an internet check-in on the day of departure?
Ans : Most of the airlines in case of groups prefer check-in at the airport check in counter only

Indian Tour

Q 1: Does Kesari book our journey tickets for Indian tours?
Ans : Indian tour price does not include air or railway tickets. In-case, you wish to travel by rail the tickets have to be booked by yourself. We book for your air travel only. However, we also have Air to Air tours where the tour price is inclusive of to and fro air ticket cost.
Q 2: If I book my own railway /air tickets, do I have to submit a Kesari?
Ans : If you book your own railway / air tickets then the ticket details must be shared with the travel Consultant.
Q 3: Will Kesari assist for one way journey tickets?
Ans : Kesari will assist you with one way tickets for regular tours but for Air to Air packages guest has to take to and fro ticket. They cannot opt for only one way ticket as the to & fro ticket fare is included in the tour price
Q 4: How much baggage is allowed per ticket?
Ans : At present, depending upon the airline, most of the airlines are allowing 15 Kgs of Cargo bags per ticket and 05 Kgs of Handbag per ticket. In addition to hand baggage, one personal item like Laptop or ladies purse is allowed. However, due to security reasons for Jammu and Srinagar flights the hand baggage also goes along with the check in baggage and only laptop or digital camera is permitted inside the aircraft
Q 5: Do I need to carry any ID proof while traveling?
Ans : Yes, all tourists traveling by air / rail for Indian tours have to carry photo identification proof in the form of driving license, election ID card, PAN card, passport and for students their school / college ID card. Also, at certain sightseeing places in India any Identity proof (except PAN card) is a must which is mentioned on the respective tour itinerary page on our website

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Coach

Q 1: How is the seat allocation in the coach?
Ans : Seat numbers in the coach are allotted on the booking priority, first come first serve basis. Seat numbers 1, 2, 3 and 4 in each coach are reserved for the Tour Leader / Guide and are Premium seats. Further seat allocation is done as per the booking priority and the same is informed by the Tour Leaders on tour.
Q 2: How can I get first seats in the coach?
Ans : You need to book as early as possible to get the first seats in the coach. However, for selected World tours, seat number 3 , 4 are reserved as premium seats which can be booked subject to availability and at an additional cost. Premium seats cannot be availed if the tour is full.
Q 3: How many hours approximately is the road journey everyday? Do we have frequent stops en route?
Ans : The road journey is completely dependent on the tour itinerary and number of places covered . The driving distance varies for each tour. You get sufficient halts during the journey.
Q 1: What type of meals are included on tour?
Ans : As per the tour itinerary requirement, there is a preset menu. We serve vegetarian food along with 1 non vegetarian dish. Breakfast is continental and meals are Indian with an occasional addition of Fast/Local food.
Q 2: Can I request for a special meal?
Ans : Yes, special meal like Jain meal (No onion garlic), Fasting meal- as per availability and Baby meal can be arranged subject to prior intimation. In case of baby meal we provide tin milk, plain dal and rice only, during meals as per the itinerary. For in between requirements of baby we recommend you to carry sufficient baby food along with you.
Q 3: Do you have a cook or caravan facility on world tours?
Ans : For World tours, we generally have meals at Indian restaurants as it gives you an opportunity to enjoy a different ambiance and is comfortable. At times, we do give packed food too depending upon the itinerary.
Q 4: I am an avid tea consumer, do you have provision for the same ?
Ans : You can have tea /coffee at the time of breakfast. Also, at various sightseeing places we provide tea/coffee/ice cream/soft drink etc which is mentioned in our itinerary under Extra Toppings. Kesari also provides you instant tea/coffee sachets with which you can have tea / coffee in your room whenever you want for World Tours.
Q 1: Do I need a passport to travel ?
Ans : Yes, Passport is mandatory for any international travel.
Q 2: If I do not have a passport, will Kesari assist for the same ?
Ans : If you do not have a passport you can apply for the same online on www.passportindia.gov.in if you are an Indian National, however Kesari does not assist for the same.
Q 3: With my maiden name reflecting on the passport, can I book the tour with my married name?
Ans : It is important that the tour booking should be done as per your name on the passport as all further travel arrangements are booked accordingly and passport is the only valid document abroad for verification.
Q 4: What is Visa and how should I obtain the Visa?
Ans : VISA is the short form for Visitors Intending to Stay Abroad. It is a permission granted by the high commission or consulate of the country you wish to visit. For certain countries, you have to go for personal interview too. Kesari will assist you in filing the visa application. The visa facilitation fees are included in the tour price.
Q 5: What is the possibility of getting a VISA?
Ans : Granting or Non-Granting of a Visa solely depends on the respective Consulate/ Embassy. We just assist you in filing the application for the Visa. We neither assure nor guarantee the Visa to anyone since the same is beyond our control.
Q 6: If due to Visa rejection I need to cancel my travel plan then do I get a refund?
Ans : Yes, you can get a refund after deducting the Visa application fees and cancellation charges, if any.
Q 7 Do I need Overseas Travel insurance?
Ans : It is advisable to acquire adequate Overseas Travel Insurance cover for protection from any possible risks such as damage, loss, accident or injury to life etc on tour. For Europe and Dubai tours, the insurance is included in the tour price for those aged up to 59 years for the duration of the tour. Guest above 59 years of age will have to pay the difference on the insurance premium as applicable.
Q 8: If I extend my holiday after or before the scheduled tour then how about my Visas/Insurance?
Ans : The Visa or Insurance included in the tour price is only for the tour duration. For your extended holiday we will process your visa or insurance accordingly, you just need to pay the difference.
Q 1: Does the Tour Leader assist us on the entire tour?
Ans : Yes, the tour leader will assist you throughout the tour and this is one of the USP's of Kesari. However, they are not responsible for baggage or any kind of personal belongings.
Q 2: In which language/s will the Tour Leader communicate with us?
Ans : The Tour Leader will preferably communicate or give instructions on tour in Hindi and English
Q 3: Generally how many Tour Leaders are allotted to a group tour?
Ans : For World tours, we have 1 Tour Leader for the entire group where as for Indian Tours, 1 Tour Leader with 1 or 2 Tour Assistant depending upon group size.
Q 1: How many days prior to the tour should I do the booking?
Ans : We recommend you to book your tour at least 9 months prior to the scheduled departure date as most of our tours fill up 6 months in advance. For Indian tours, railway booking opens 120 days prior to the departure date. However, if you book early you can avail of the advance booking discounts, priority in the coach etc.
Q 2: How can I book a tour?
Ans : You can book your tour at any of the Kesari offices or Kesari's Preferred Sales Agents or Kesari Franchisee. Refer to our world showcase or click here for the listing of our offices and Preferred sales agents and Franchisee. If guests are residing out of India, they can book their tour online through
Q 3: What are the documents required to book a tour?
Ans : To book a world tour, you need passport with 6 months validity subsequent to the scheduled departure date of the tour and with sufficient number of blank pages for visa purposes. You also need to pay a registration amount depending on the tour price. Where as for Indian Tours identification proof and registration amount is required for detailed information on the booking procedure click here.
Q 4: Do I need to pay the entire tour price lump-sum while booking?
Ans : If you pay the tour price at one go 60 days prior departure then you are benefited as you get full payment discount. It is not mandatory though, you can pay the registration amount to book and pay the balance payment later.
Q 5: If I am an NRI, can I book your regular Indian tour?
Ans : Yes NRI's can book any of Kesari's Indian Tours. We have separate NRI tour price in USD for all Indian tours. Kindly refer the Tour Price section of respective tour itinerary page
Q 6: Can my son/daughter residing abroad sponsor my tour by paying in their currency? If yes, then how?
Ans : Yes, they can pay the same by Telegraphic Wire transfer but only in USD, Euro and AUD currency. Any transaction charges levied by the bank will be borne by you / your son / daughter. For detailed information on making a payment from overseas
Q 1: How can I check my payment and billing details?
Ans : You can check your billing and tour related information online, for the sameclick here. Then, type your log in ID which is your tour code and form number and the password is printed on your payment receipt.
Q 2: Prior to tour departure is there any information provided?
Ans : We do give pre-departure information sheet once you book a tour which consists information about the destination, things to carry, weather, shopping etc. It is also available on the website under post booking information.
Q 3: Do we get any confirmation call of our scheduled departure?
Ans : Yes, 2 to 3 days prior to your scheduled departure we give a call to inform the reporting time and place.
Q 4: Once we are on tour, are our relatives informed about our safety?
Ans : Once you reach the first destination, we intimate your relatives through a Call and SMS on the number that have been provided by you while booking the tour. Also, we provide 2 sets of hotel list so that one copy is kept with your relatives and they can contact you at the hotel directly.
Q 5: In case of emergency whom can I contact?
Ans : During emergency, you may call on the below mentioned Kesari's Emergency numbers:- Domestic Tours including Nepal & Bhutan :- 9821007573; South East Asia Tours including Island nations :- 8017464779 & Europe and other World Tours :- 9830883111.
Q 1: Do I need to carry multiple currencies as per different countries visited on the tour?
Ans : USD / EURO are universally accepted currencies and easily exchangeable in any part of the world. No need to carry multiple currencies. You can carry the local currency of the visiting country worth $50 for miscellaneous expenses and if in emergency
Q 2: How much foreign exchange can I carry on tour?
Ans : As per RBI circular, the Basic Travel Quota per financial year is US $10000 per person for private visit and US $25000 for business visit.
Q 3: Is it advisable to carry foreign exchange in Cash on tour?
Ans : You can carry cash but we advise you to carry American Express Travelers Cheques as it is accepted around the world. It is safer than cash and if lost or stolen can be replaced worldwide, usually within 24 hours. Travelers Cheques also enable you to budget, track and control your travel expenses easily. Also, we have Forex Card which is a magnetic strip based Prepaid Card usually introduced in partnership with Visa International or Master Card International, which offers you a convenient and secure way to carry your foreign exchange. For details regarding Foreign exchange

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At ORGOTO tours, We would be glade to be of service to you. We look forword to your Enquiry. I 'll review your enquiry as soon as possible and come back to you with some more information or best next steps.

8017464779, 9073789320

8017064063

111, Raja SC Mallick Road, Garia 700047 Kolkata, India

info@orgototours.com